If it’s a hardware issue, click on Set up a repair. If you’ve got a Software issue click on Connect Now. To make an appointment online, scroll down the page to see a section for “Genius Bar and Support”. You can simply call to make an appointment for a Mac Service or Repair or you can make an appointment online. You’ll then be taken to the Store page where you’ll see a picture of the store, opening hours, address, phone number and a link for driving directions.Click on one of the Apple Authorized Service Providers and click on View Store Details. It used to be possible at this stage to make an appointment directly but it now tries to solve your problem online before it will allow you to schedule an appointment at a Genius Bar. Apple has slightly changed the way to make an appointment at a Genius Bar.Premium means it’s an Apple Premium Reseller and is officially affiliated and authorized by Apple. Apple Store means that it’s an official Apple store. Click on one to reveal the exact address, telephone number and website.
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